The Friends and Family Test (FFT) is a feedback tool which offers patients of NHS-funded services the opportunity to provide feedback about the care and treatment they have received. The FFT tool combines a simple question, asking patients how likely they would be to recommend the service they have received to their friends and family; with a follow-up question to enable patients to provide further detail about their experience.
The opportunity to complete the test is offered to all who visit the surgery. Cards for completion can be found next to the patient check-in terminal.
Introducing the test and reporting the results every month became a requirement for all GPs from December 2014. Each month we will update the table below with our results .
How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment ?